Frequently Asked Questions
1. Are you a factory or trading company?
We are a professional manufacturer with our own factory. We have independent R&D, production and sales teams.
2. What’s your MOQ?
Our MOQ is 1 unit for samples order. For private use, we advise buying locally due to shipping costs, but we offer competitive prices for bulk orders.
3. Do you accept customization?
Yes, OEM & ODM are welcome. We can customize the logo, color, body style, packaging, and other details as per your request.
4. What’s your delivery time?
Sample orders take 3-10 working days, while bulk orders typically take 15-25 working days, depending on quantity and customization.
5. Do you provide a warranty?
Yes, we provide a 24-month warranty for the frame, engine, and motor. The battery, plastic components, and other parts come with a 12-month warranty.
6. Can you provide certificates?
Yes, we can provide CE, EEC, CO, and other related documents required for your market.
Sarr Golf
